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Keep in
Con
tact
support@secretstar.us
Location
New York, NY
Phone
+1 347 210 1621
Questions & Answers
FAQs
Here you can find the most common questions and answers from our customers.
Will they delete my music if I stop paying for my subscription?
NO, YOUR MUSIC IT IS NOT ERASED IF YOU STOP PAYING FOR YOUR SUBSCRIPTION. YOUR ACCOUNT WILL SIMPLY GO TO COLLABORATOR LEVEL, WHERE YOU DON'T PAY ANYTHING AND YOU CONTINUE TO RECEIVE THE 70% OF YOUR INCOME GENERATED BY PLATFORMS.
How Flexible is the “VIP Member” plan
The plan VIP member is fully flexible and adapts to the needs of each artist or label. It offers personalized attention, tailored campaigns and direct access to the team, adjusting to your pace, goals and vision.
How long does it take to approve a topic?
YOUR MUSIC WILL BE AVAILABLE 2-7 DAYS AFTER IT HAS BEEN SUBMITTED TO OUR DISTRIBUTION TEAM WHO WILL SUBMIT YOUR MUSIC TO ALL DIGITAL PLATFORMS.
What Percentage Does SecretStar Take From Royalties?
SECRETSTAR HE DOESN'T TAKE COMMISSION OF THE INCOME FROM THE DISTRIBUTION OF YOUR MUSIC GENERATED ON PLATFORMS SUCH AS SPOTIFY AND APPLE MUSIC.
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